Marketing Agency

Improve & Grow, LLC Welcomes Its New Customer Success Specialist

Improve & Grow, LLC Welcomes Its New Customer Success Specialist
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A top-tier digital marketing agency aims to elevate client relationships to develop successful solutions with our new Customer Success Specialist

Regardless of size or industry, consumers demand a superior customer experience at all times. For this reason, B2B and B2C organizations alike must provide customers with the support they need to thrive.

Improvement & Grow, LLC welcomed Jin Leung to the team to continue to meet this need. She has seven years of experience in digital marketing, account management, and project management. Since graduating from Millersville University with a degree in Marketing in 2014, she has been using and honing her skills to meet the needs of an ever-changing market.

As the New Client Success Specialist in the Improvement and Expansion Program, she oversees ongoing projects and ensures smooth operations between the agency and its clients. Jen makes sure that clients have everything they need to achieve their desired ROI. Here are some of her main responsibilities:

? Inform the customer and communicate

? Project planning and deadline setting

? Solve requests and issues

? Track project progress

? performance analysis

? Device action plans

? Customer Satisfaction Guarantee

When asked about the new addition to the team, Improve & Grow founder Karl Lefevre responded, “We are very excited to have Jane on board as the newest member of our customer success team! The core value of our company is that we put our customers’ success first, and we trust Our success. An important part of living up to this value is providing our clients with a dedicated account manager who understands their business goals and works on their behalf to ensure that marketing campaigns align with the achievement of those goals.”

He adds, “Jane has an extensive background in both marketing and customer relationship management. Most importantly, she is passionate about helping her clients succeed with their investments in digital marketing. “

About improvement and growth

Improvement & Grow, LLC is a Lancaster-based agency serving the digital marketing needs of dozens of companies across the country. She specializes in SEO, Pay Per Click, and website design and development to help clients achieve their goals. It also provides support for content, email, and social media. For more information, visit

contact information:
Name: Karl Lefevre
Email: send email
Organization: Improvement & Grow, LLC

Source URL:

Source: MarketersMEDIA

Version ID: 89058872

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